coffee makers review

Tassimo breaks - nobody takes complaints seriously

by Nadine
(Saskatchewan, Canada)

At the end of October 2010, I called the Tassimo people, explaining how my machine had stopped working.

They were nice enough and sent me coupons for free packs of the tassimo disks.
However, they instructed me to write to Good Housekeeping (as they are supposedly the 3rd party company who deals with broken machines).

I was told I was get a coupon for a free replacement machine.

I wrote to Good Housekeeping on October 29, 2010 and here I sit, February of 2011, and never ever heard back from them.

Now, I have coupons for free disks, but no machine to use them in.

Would not buy again.

Nadine

Comments for
Tassimo breaks - nobody takes complaints seriously

Average Rating starstarstarstarstar

Click here to add your own comments

Feb 21, 2011
Rating
starstarstarstarstar
Tassimo Complaint
by: Anonymous

Tassimo made by Braun came with a 2 yr warranty.
It didn't last a month, but the store was willing to exchange it.
BUT, after 2 1/2 years it doesn't work. The original cost was $120. plus tax. The estimate to repair is $215.
The new Tassimo made by Bosch only comes with a 1 year warranty.
Why would I buy another Tassimo?
With the problems I had with it prior to the complete breakdown, it's just not worth the pain in the neck.
With only 1 year warranty that should tell you there is potential for a poor quality product, after all, if it's that good a product why not give it a 3 year warranty???

Click here to add your own comments

Join in and write your own page! It's easy to do. How?
Simply click here to return to Your comment or news item.




 

 

Go to our home page













My Coffee Drink Books

For the lover of coffee I have written these books, for you to enjoy.

Cool Coffee Creamer Secrets



How To Make Iced Coffee






Subscribe To
This Site

XML RSS


No reproduction without permission.
This site is not intended to replace professional opinion or recommendation.

Coffee-Makers-Review